Frequently asked questions
We curate fashion jewellery, including necklace-and-earring sets, earrings, and selected American Diamond (AD), brass, glass and handcrafted designs. The current selection and each item's details are shown on the product pages.
Gold-tone and silver-tone describe the appearance or finish, not a guarantee of solid precious metal. Please check the individual product details for materials and contact us if you need confirmation before ordering.
American Diamond (AD) is a fashion-jewellery term; it does not mean the stones are natural diamonds. Refer to each product description for its stated materials and finish.
Some lifestyle or model images are styled or AI-assisted to show how a piece may be worn. Please use the original product photograph and written product details to confirm the design and included pieces. Colour may also vary slightly with lighting and screens; contact us if you would like clarification before ordering.
The included pieces are those specified in the individual product listing. Display busts, stands, styling props and backgrounds shown in photographs are not included unless the listing explicitly says otherwise.
Enter your delivery details at checkout to see the available options and any charges before placing your order. Tracking information is shared after dispatch. If you need help with a delivery question, please contact us before ordering.
The payment methods available for your order are displayed at checkout. Availability may depend on your location and order; please review the options before confirming payment.
Return eligibility is shown on the individual product page; some items are marked non-returnable. Please review the current Refund Policy and the product page before ordering, and contact us if the two appear inconsistent for your item.
Keep each piece dry and away from perfume, lotions and cleaning chemicals. After wearing, wipe it gently with a soft dry cloth and store it separately to reduce scratches and tangling. Follow any product-specific care instructions on the listing.
Use the Contact page on our website. Include the product name or your order number so our team can understand your question and respond with the relevant details.